Quality policy of cold drawn steel mills:
Customer satisfaction, quality first, competition is eternal, and management is the backing.
Quality goals:
The pass rate of finished products for one-time delivery is≥98%
The customer satisfaction rate is≥98%, and it will increase by 0.5% every year
The quality objectives of each department are decomposed as follows:
Marketing Department:
The contract review rate is 100%, and the contract performance rate is 100%
Customer satisfaction is 98%, up by 0.5% per year over three years
The procurement time rate is 98%, and the procurement product qualification rate is 98%
Office:
The document record control rate is 98%, and the job training qualification rate is 100%
Production Department:
The completion rate of production tasks is 98%, and the first-time inspection pass rate of finished products is ≥98%
Equipment intact rate is 96%
Technical Department:
The correct rate of technical file development is 90%
Quality Inspection Department:
The rate of false and missed inspections is less than or equal to 2%/quarter, and the planned inspection rate of measuring instruments is greater than or equal to 99%